Tuesday—Saturday, 9 AM to 9 PM

Jan. 24 until mid-February

For the safety of those serving in the processing center, all volunteers in the building must be at least 13 years old at the time of their visit. No exceptions can be made. We require a ratio of one chaperone to every four youth under the age of 18. The primary responsibilities of chaperones are to ensure the safety and appropriate behavior of their youth, to advise them on the proper procedures for their assigned tasks, to help them have a great experience, and to not lose sight of the significance of their work.

For this project, shoebox gifts built online are packed with items selected by online donors and prepped for shipment, rather than the inspecting of shoebox gifts traditionally packed by donors.

Volunteers pack the boxes with the items that were chosen by the online donor and support the packing line by restocking items, taping and placing boxes in cartons, and stacking and palletizing the cartons. Each job is important, and every volunteer plays a vital role in spreading the Gospel message to hard-to-reach areas.

We want your experience at the processing center to be an enjoyable one, so please make proper provisions to be comfortable. Open-toed shoes and sandals are a safety hazard in the warehouse, so please wear closed-toed shoes appropriate for moving around the warehouse floor. We recommend wearing layered, casual clothes because there likely will be some open dock doors, which can cause the temperature inside the warehouse to vary.

There is a break area in the processing center. Vending machines are stocked with cold water, soft drinks, juices, and snacks. There will not be any on-site food vendors. You may bring your own meals and snacks with you to the processing center and enjoy them in the break room. Please be aware that all personal bags and coolers are subject to inspection. Ice is not provided; however, you may bring your own ice in coolers. No food or drinks are allowed outside of the break area. Please be advised that tobacco products are not allowed on the property. There are many restaurants in the area surrounding the processing center. The staff at the processing center can advise you of options when you arrive.

Yes, traditional shoeboxes are always welcome! Your shoeboxes will be processed at a later date to prepare them for shipment.

Yes, there will be an on-site Gear Store. Please note that the Gear Store will only accept credit and debit cards.