It's hard work to keep a drop-off location humming
Dale and Carole Cole, logistics volunteers at Calvary Chapel Old Towne in Orange, California, receive shoeboxes at their drop-off location, then fit them like puzzle pieces into cartons, and finally take them to collection centers. In addition, they recruit people to help them manage the volume of deliveries at the drop-off location.

Dale Cole working at a drop-off location.
Dale and Carole not only facilitate others’ involvement with Operation Christmas Child, but also their home reflects their deep commitment to the work.
“We actually remodeled our house to make more room for Operation Christmas Child,” Carole said. They took out a fireplace and reduced their great room by three feet in order to make a closet for the gifts they gather during the year.
Retired, the Coles also facilitate a process in which men ranging in age from 72 to 84 make homemade wooden cars and whistles out of polyvinyl chloride (PVC) pipe for shoebox gifts. Then in November, during National Collection Week, the Coles invite volunteers at their drop-off location to finish assembling the cars and whistles when there are lulls in deliveries.
To those considering volunteering, Carole said, “You won’t regret working at a drop-off location. It’s fun. It’s family. It’s team.”
This article is part of our January series highlighting year-round volunteers who serve through Operation Christmas Child.
Click here to find out more about volunteering with Operation Christmas Child, a Samaritan’s Purse project.